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News & Events
Two firms to conduct market studies for proposed Cedar Rapids casinos
Public can weigh in on Sept. 26; decision expected in November COUNCIL BLUFFS — The path forward for a high stakes decision of whether to approve a gambling license for one or more casinos in downtown Cedar Rapids became clearer today. White Sand…
Guest Experience vs. Customer Service
This is the first of a three part series exploring the guest experience in casino resorts. The first installment will focus on creating and delivering an exceptional guest experience; the next installment will discuss creating memorable…
The Dynamic Between Online and Land-Based Casino Operations
By: Thomas Mielke | Nina Gold Figures from the European Gaming & Betting Association (EGBA) show that the European online gaming and betting market is thriving. In fact, research from last year indicates that it was the largest market for…